ND Focus – Elia’s networking days for Executives presents a unique structured format for each track giving every opportunity for spontaneous and lively discussion with an expert moderator.
Participants should come equipped with an open mind and a willingness to share experiences and perspectives in a safe environment, becoming part of the conversation.
Do you as a leader understand where customers are going? Do you understand how trends in your customer’s industry may impact LSP business strategies and the opportunities they present? Out of the ashes of Blockbuster rose Netflix offering endless opportunities for our industry. Out of the ashes of travel agencies rose Expedia and again many opportunities for our industry. What’s next? Change creates opportunity if we know how to best take advantage of it. If you’re an SLV talking to an MLV, this is just as relevant!
LEADERSHIP & INTELLIGENCE
Are you a business leader up-to-date on the latest trends and developments and are you prepared with your organisation to anticipate the accelerated changes in our industry?
Throughout the two days in Dubrovnik, we will address a variety of business areas: artificial intelligence, industry trends, technology management, customer engagement, understanding customer business drivers.The future offers opportunities. Plan for them rather than react to them, for example “local precision at a global scale” and “cross border data flows increasing exponentially” and “markets such as India, SE Asia and Africa are hotbeds of growth” and more… There are many opportunities for deepening and broadening your service offerings to help customers access and succeed in these markets.
CUSTOMER ACQUISITION AND GROWTH STRATEGIES
The Customer Acquisition and Growth Strategies track will tap into understanding customer business drivers and aligning your organisation with ever-changing customer requirements. How do you as a decision-making executive tackle these business areas and how can your leadership take your company to the next level?
During the two days, we will have peer-to-peer discussions around the challenges of effective and successful customer acquisition and growth strategies.
Topics will include, but are not restricted to, customer management, customer engagement and customer retention strategies: which customers to invest in, how to grow existing accounts and maximise revenue as well as giving yourself the competitive edge.
Wednesday 8 May
19.30 Welcome dinner at the Dubrovnik Palace