Giovanna Draghi is the Senior Client Service Manager at Sajan, focusing on client delivery, quality and satisfaction, and is responsible for the success of programmes in the Global Life Sciences Centres where she has worked for the past 6+ years.
Giovanna has a background and training in translation/linguistics and started in the translation and localisation industry over 20 years ago, previously working as a translator and interpreter. Since then, Giovanna has held a number of different roles in linguistics, operations, and programme and client management and for the past 15 years has specialised in Healthcare/Life Sciences.
Giovanna is a native Italian and is fluent in English and Spanish. She has an in-depth knowledge of the localisation environment, technologies and CAT (computer-assisted translation) tools.