ND Focus – Elia’s focus on Project Management / 13-14 September 2018



Our agenda for Porto is designed to create the maximum impact on your skills, approach and mindset over two days. On Day One you’ll hear expert presentations on essential project management topics and on Day Two you’ll consolidate these new perspectives into new ways of working to take back to the office.

The Pre-conference Focus on Technology sessions will be hosted in the afternoon of 12 September.


Keynote: The future of the profession


  • Different styles of behaviour and their impact on others
  • Identifying your own dominant behavioural style
  • Assertive strategies for dealing with difficult situations
  • Core responsive skills: questioning, listening and developing rapport
  • Non-verbal communication
  • Practice Assertive Communication
  • Review and personal development planning

Attracting and dealing with different clients

  • Different clients, different needs
  • LSPs vs. end clients; domestic vs. foreign clients; clients from the private and public sector; NGOs, etc.
  • Client demographics
  • Value propositions

Agile localisation

  • Continuous localisation
  • Fast turnarounds
  • Automated workflows and new technologies
  • Risk management